Privacy
Policy.

01Who we are

REWNDIT is a trading name of BMG Advisory Ltd, a company registered in England and Wales. Address: 37 Borth Avenue, Offerton, Stockport, SK2 6AJ, United Kingdom. Email: hello@rewndit.com. We are the data controller for the personal data described here.

02What we collect

• Order details: your name, email, phone number (optional), occasion, event date and any notes you add.
• Your content: the video clip you upload, the still frame you choose (or a photo you upload instead), and the print design we make from it.
• Delivery and payment: your delivery address and phone number, collected by Stripe at checkout. Card details are handled entirely by Stripe; we never see or store your full card number.
• Messages: anything you send us by email or WhatsApp.
• Technical data: basic information your browser sends when you visit (such as IP address and browser type), which our hosting and service providers use to run and secure the site.

The people in your clip may also be identifiable. When you order, you confirm that everyone in the clip is happy for it to be printed and shared.

03How we use it, and why

What we do	Lawful basis
Make your product, host your video, generate your QR code and AR experience, deliver your order and send order emails	Contract (we need it to fulfil your order)
Answer questions and handle problems, refunds or reprints	Contract and legitimate interests
Prevent fraud and keep the site secure	Legitimate interests
Keep order and payment records	Legal obligation (UK tax and accounting rules)

We do not send marketing emails unless you have asked to receive them, and you can opt out at any time.

04Your video and the QR code

Your clip is stored online and plays from a private, unlisted link at rewndit.com. It is not listed or searchable on our site, but anyone who scans your QR code or has the link can watch it. Please only upload clips you are comfortable sharing this way.

When someone points their camera at your printed photo to use the AR feature, the camera image is processed on their own phone only. We do not record, store or receive it. To make AR work, we create a small image "fingerprint" from your photo and store it with your video.

You can ask us to take your video down at any time. If we do, the QR code and AR on your product will stop playing.

05Who we share it with

We only share what each provider needs to do their job, and they may only use it for that purpose:

• Stripe: payments, receipts and fraud prevention.
• Inkthreadable (UK): printing and posting your order. They receive your print design, product choices, name, delivery address and phone number.
• Royal Mail: delivery, via Inkthreadable.
• Cloudinary: secure storage and delivery of your video, photo, QR code and print files.
• Netlify: website hosting and order form processing.
• Namecheap: our email service.

We may also share data if the law requires it. We never sell your personal data.

06International transfers

Some of these providers store or process data outside the UK, including in the United States and the EU. Where they do, the transfer is protected by UK adequacy regulations or the UK International Data Transfer Agreement (or Addendum) and equivalent safeguards.

07How long we keep it

• Your video, photo and AR fingerprint: kept online so your product keeps working, until you ask us to delete them, or we close the service (we will give notice where we reasonably can).
• Order, payment and delivery records: 6 years, as UK tax law requires.
• Messages: up to 2 years after your last contact, unless they relate to an order.

08Cookies

We don't use advertising, analytics or tracking cookies. Stripe's checkout uses essential cookies to process payments and prevent fraud. Your browser may also store small preferences locally to make the site work.

09Your rights

Under UK data protection law you can ask to access your data, correct it, delete it, restrict or object to how we use it, or receive a copy to take elsewhere. Email hello@rewndit.com and we will reply within one month.

If you are unhappy with how we handle your data, please tell us first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

10Children

Our products are aimed at adults. You must be 18 or over to place an order. Please don't upload clips of children unless you are their parent or guardian, or have their parent's or guardian's permission.

11Security

We use reputable providers with strong security, encrypted connections (HTTPS) and limited access to your data. No system is perfect, but we take reasonable steps to protect it.

12Changes

We may update this policy. The date at the top shows when it last changed. Significant changes will be highlighted on this page.